Returns & Exchanges

At TIRTIR GLOBAL, we want you to be fully satisfied with your purchase. If you are not happy with your order, you may return unopened and unused items within 30 days of delivery for a full refund.

1

Initiate Your Request

Contact our customer support team at support@tirtir.com with your order number and the reason for the return to receive a Return Authorization.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all protective seals are intact and including the original packing slip.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Your Refund

Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing